Community Support and Connection Administrator

Job Description

This is a fixed term position for a year, and can be either part-time (30 hours/week) or full-time depending on the candidate.  Ongoing employment is dependent on funding and evolving community needs.  To apply, please email your CV and cover letter to kate@communitynetworks.co.nz by 5pm Wednesday April 20, 2022.

About us

The Alpine Community Development Trust operates Community Networks Wānaka / LINK Upper Clutha as a one-stop community support and connection centre, based in the Wānaka Community Hub.  Our vision is that Upper Clutha people can thrive, not just survive.  We provide information and support; enable connection and collaboration; and build a resilient community.  Our team has grown as our community’s needs and opportunities have in the past few years.  We strive to create a positive, fun, and rewarding work environment, with professional development and support for all team members.

About the role

The Community Support and Connection Administrator is a key role, with multiple areas of responsibility: 

Frontline service and support

  • Manage reception (shared with Community Services Coordinator) to provide information and support in person and by phone
  • Connect people to social support information and services, e.g., referrals to local and government agencies, social workers, counsellors
  • Coordinate local support services e.g., Foodbank, Wheels to Dunstan, JP appointments, Meals on Wheels, other visiting services

Administrative lead

  • Online roster and database management
  • Online referral and feedback forms
  • File sharing management
  • Supporting other staff as required
  • Supporting activity and event planning and logistics
  • Taking and distributing meeting minutes
  • Correspondence with funders and donors
  • Tracking statistics and writing reports
  • Policy review including health and safety management

About you

We seek a flexible and adaptable team member who sees opportunities to help and jumps right in!

  • Interpersonal skills – cool head and warm heart to work with our visitors and clients
  • Strong administrative and organisational skills
  • Take direction and execute independently
  • A desire to contribute to community wellbeing
  • Good working knowledge of Microsoft office and Google suites