Community Support and Connection Administrator

Job Description

This is a fixed term position for a year, and can be either part-time (30 hours/week) or full-time depending on the candidate.  Ongoing employment is dependent on funding and evolving community needs.  To apply, please email your CV and cover letter to by 5pm Wednesday April 20, 2022.

About us

The Alpine Community Development Trust operates Community Networks Wānaka / LINK Upper Clutha as a one-stop community support and connection centre, based in the Wānaka Community Hub.  Our vision is that Upper Clutha people can thrive, not just survive.  We provide information and support; enable connection and collaboration; and build a resilient community.  Our team has grown as our community’s needs and opportunities have in the past few years.  We strive to create a positive, fun, and rewarding work environment, with professional development and support for all team members.

About the role

The Community Support and Connection Administrator is a key role, with multiple areas of responsibility: 

Frontline service and support

  • Manage reception (shared with Community Services Coordinator) to provide information and support in person and by phone
  • Connect people to social support information and services, e.g., referrals to local and government agencies, social workers, counsellors
  • Coordinate local support services e.g., Foodbank, Wheels to Dunstan, JP appointments, Meals on Wheels, other visiting services

Administrative lead

  • Online roster and database management
  • Online referral and feedback forms
  • File sharing management
  • Supporting other staff as required
  • Supporting activity and event planning and logistics
  • Taking and distributing meeting minutes
  • Correspondence with funders and donors
  • Tracking statistics and writing reports
  • Policy review including health and safety management

About you

We seek a flexible and adaptable team member who sees opportunities to help and jumps right in!

  • Interpersonal skills – cool head and warm heart to work with our visitors and clients
  • Strong administrative and organisational skills
  • Take direction and execute independently
  • A desire to contribute to community wellbeing
  • Good working knowledge of Microsoft office and Google suites